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Linda M. Perry
lperry@nus.edu.sg

 

 

© Linda M. Perry
2008

Managing Communication Campaigns > Lectures > Tactics

Tactics

  • Strategy to tactic
    • Campaign message
      • Articulate succinctly
    • Campaign slogan
      • Brief, memorable version of message

 

  • Tactics
    • What will be done to communicate the theme or message to the target public
    • Nuts & bolts actions and materials on exactly how to get the message into the media and to the target
    • audience
      • Plans for events
      • Collateral materials

 

  • Campaign tactics
    • Advertising
    • Mediated publicity
    • Direct publicity

 

  • Advertising
    • Controlled media
      • Print ads
      • Broadcast/cablecast commercials
      • Web banners
    • Advantage:
      • Control of content, placement, timing
    • Disadvantages
      • High cost
      • Low credibility
    • Must overcome selective exposure and selective attention
      • Test messages with subjects from target groups for credibility
      • Must be short and simple

 

  • Mediated Publicity
    • Uncontrolled media
      • Press releases
      • Pseudo-events
    • Advantages
      • Credibility and visibility of media outlets used
    • Disadvantage
      • No control
    • Press releases good for long or complex messages
      • Must meet needs, deadlines, format and other requirements of selected media
      • Media directories
    • Pitch letters
    • Press kits
      • Press releases, fact sheets, backgrounders, photographs, biographies of key players
    • Pseudo-events designed to secure news coverage
      • Press conference (risky)

 

  • Direct Publicity
    • Controlled media
      • Print
      • Electronic
    • Advantages
      • Control of content & placement
      • Ability to target specific publics
    • Disadvantages
      • High cost
      • Low credibility
    • Creating a medium to reach target audience
      • Print
        • Fliers, brochures, booklets, magazines
        • Based on research, each must be
          • Designed, written and delivered to advance a specific strategy to a specific target audience
          • Appeal to the interests of the target public
          • Written in a language and style for attention and understanding of target audience
          • Overcome selective exposure & attention
        • Need accurate list of target public members
        • Visual element extremely important, especially with language barriers
          • Posters
          • Cartoons
          • Logos and icons
      • Electronic media
        • Videotapes, CDs, DVDs, Websites, email
        • Content must meet style and interests of target
        • Material must be delivered to those in target group
        • Websites
          • Must include some system to draw target group members to the site
            • Information on topic and URL
            • Motivation
      • Special events
        • Produced with embedded message of campaign
        • Face-to-face opportunities
          • Best for overcoming selective exposure & attention
        • Attracts media coverage
        • Must consider budget

         

  • Budgeting Tactics
    • Direct costs
      • Personnel
      • Production costs
      • Facilities rental
      • Events food & beverage
      • Research and evaluation

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